Infinite Automata
Happened to call the BSNL Call centre for some enquiry. After choosing the right menu options I was greeted with the customary “All our executives are busy. Please be online. Our customer care executive will be with you shortly.”. To my utter disbelief, the recorded voice repeated this continously for more than 10 minutes. (No music, no gap. Non-stop non-sense). It was like an infinte loop. When finally the executive picked up the call, I was even more shocked to hear market-place like noise on the other side. I could hear the faint voice of the Executive who started reading out all the offers currently available in spite of myself interrupting a few times to ask my intended question. Phhooh. Talk about customer service and government establishments.


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